Main WebsiteThis website is operated by UK Portfolio Buyers, an independent subsidiary business of the Smarter Lets Group.
UK Portfolio Buyers is committed to meeting all Data Protection obligations and ensuring the protection and security of all personal information. Our Privacy Policy aims to explain how we use personal information and outlines the procedures which are in place to safeguard your privacy.
As a member of the Smarter Lets Group, UK Portfolio Buyers complies with the General Data Protection Regulation (EU) 2016/679 (GDPR) and is registered as a ‘Data Controller’ with the Information Commissioner’s Office. We ensure that your personal data is processed fairly, kept safe and secure and retained for no longer than is necessary.
To access and use some of our services, you will be required to submit some personal information. We will hold this information for as long as it is needed for the service you have requested and remove it when that purpose has been met, or you no longer wish to continue to receive the service and choose to “opt out” by emailing privacy@ukportfoliobuyers.com.
This personal information may be shared with external parties/partners involved in delivering our services to you.
You may decide you do not wish your personal information to be collected or shared, or may set conditions on our use of it. In such cases we may not be able to provide the service you require, or may only be able to provide it in a limited way. There are occasions where we have a statutory obligation to collect or use personal information.
We reserve the right to change, modify and update our privacy policy from time to time, and any altered version published on our website (www.ukportfoliobuyers.com/privacy-policy) will take precedence over all earlier versions.
Email and Communications
We may contact you by email, post or via the telephone.
Emails that we send to you or you send to us may be retained as a record of contact and your email address stored for future use in accordance with our internal policy that is reviewed regularly. If we need to email sensitive or confidential information to you, we will perform checks to verify the correct email address and may take additional security measures.
Website and Cookies
UK Portfolio Buyers uses Google Analytics to monitor visitor traffic patterns and site usage. This software does not enable us to capture any personal information, but does log visitors' IP addresses.
Cookies are small text files which are stored by your browser on your computer’s hard drive. UK Portfolio Buyers uses cookies on this web site to make it easier for visitors to navigate and access our services. Using our website confirms your acceptance of our cookies.
Security
We are committed to securing your information. To prevent unauthorised access to your data, we have taken reasonable physical, electronic and operational procedures to safeguard and secure the information we hold. If we believe that your data is subject to any kind of external breach we promise to notify you as soon as possible from the time of being aware ourselves.
Please note that data transferred over the internet is inherently insecure, as such we are unable to guarantee your security when data is sent over the internet.
Your rights
You may request that UK Portfolio Buyers amends or stops processing your personal data in relation to any service by emailing privacy@ukportfoliobuyers.com. This may delay or prevent us delivering a service to you. We will seek to comply with your request but may be required to hold or process information to comply with our legal duties.
You have the right to ask to have your information corrected, for which we do not apply any administrative fee by emailing privacy@ukportfoliobuyers.com.
You have the right to request a copy of any information we hold about you free of charge. Please note that an admin fee (presently set at £45.00) will be charged where the request is repetitive or for further copies of information which has previously been provided.
If you wish to receive a copy of this information, please email us at privacy@ukportfoliobuyers.com.
We will endeavour to respond within 28 days of the request.
If you have a complaint about why your information has been collected, how it has been used or how long we have kept it for, please email us at privacy@ukportfoliobuyers.com.
Third parties
We do not sell, trade, or rent any personal information to other organisations, or third parties, for sales or any other commercial purposes.
We may disclose information about you to a vendor or purchaser (or prospective purchaser) or to a partner contractor undertaking works or delivering services that you have requested or procured through us, or for the purposes of the prevention of fraud. We may also provide your information if we are required to do so by law, or in connection with legal proceedings or prospective legal proceedings or to our insurers.
We may process your personal information using web services hosted outside the UK. In such circumstances we will only allow data processing by way of third parties where an agreement is in place that is equivalent to the obligations of the GDPR.
UK Portfolio Buyers does not adopt or endorse the views of third-party websites linked to our website. Where this website contains links to third-party websites, we are not responsible for the privacy policies or content of such websites. UK Portfolio Buyers takes no responsibility for the content, language use or beliefs of third-party web sites that may be linked to or downloadable from this website or any other associated website.
Terms of use
In no event will UK Portfolio Buyers, our subsidiaries or affiliated companies or the operators of this web site be liable for any damages, including without limitation special or consequential damages that arise out of, or relate to, the use of, or inability to use the UK Portfolio Buyers website, even if UK Portfolio Buyers or our affiliated companies have been advised of the possibility of such damages.
Information provided on the UK Portfolio Buyers website is provided as is, with no warranty as to accuracy or content.
Any disputes arising out of, or related to, the use of the UK Portfolio Buyers website will be governed by English Law without reference to any choice of law principles.
Unless where expressly prohibited on this website, you are permitted to view, copy, print and distribute publications and documents from within this website (such as property details, articles etc); subject to your agreement that:
You agree that UK Portfolio Buyers, may revoke this permission at any time and you shall immediately stop your activities related to this permission upon notice from UK Portfolio Buyers or its representatives.
Use for any other purpose is expressly prohibited by law and may result in civil and/or criminal penalties.
This permission does not include permission to copy the design elements, or layout of this website. Those elements of the website are protected by law, such as trademark, unfair competition, and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from the website may be copied or retransmitted unless expressly permitted by UK Portfolio Buyers.
Third Party Software and Websites.
UK Portfolio Buyers makes no warranty of any kind, express or implied, including without limitation any warranty of merchantability or fitness for a particular purpose for third party downloaded software and/or websites. Furthermore, UK Portfolio Buyers disclaims any liability for loss or damage that may occur directly or indirectly from the use of third party downloaded software and/or websites.
You agree to indemnify, defend, and hold harmless UK Portfolio Buyers, its officers, agents, employees and the officers, agents and employees of our associated companies from and against any and all claims, liability, loss, damage, or expense, including reasonable attorney’s fees, arising from or by reason of your use or possession of third-party software/website obtained or linked to this site.
This policy is effective from 30th August 2021.
By using our website you are consenting to our use of cookies in accordance with our Cookie Policy